Hello, I'm Terry, a Product Designer dedicated to creating solutions that resonate with users and drive business growth.

I’m currently a mid-level Product Designer at Service NSW, focusing on optimising transport transactions, the agency’s top revenue stream. One of my key projects was redesigning the "replace vehicle registration certificate" transaction, where I introduced a free digital option, saving customers money and supporting the business's digital transformation.

Previously, at a startup, I collaborated with engineers and product managers to design a product from the ground up, creating TikTok and intro videos that boosted user conversion by 200%.

I also led a project to make odometer readings more transparent, reducing fraud and increasing customer trust, an initiative widely covered in the media.

As I aim for a senior role, I’m excited to take on more complex projects and continue delivering impactful design solutions.

Outside of work, I enjoy boxing, bouldering, and keeping up with the latest tech trends.

‍If you're looking for a designer with a track record of success, let’s discuss how we can create something extraordinary together.